Once you schedule a free consultation, we assess your business needs and assign the right support agents for your brand. Onboarding typically takes 1–3 business days, depending on the channels you need (email, chat, phone, etc.).
Absolutely! You’ll have a dedicated account manager and access to our support team 24/7. Whether it's a quick update, a performance review, or scaling your team—we’re always one message away.
Do your agents understand eCommerce and dropshipping workflows?
Yes, our agents are specifically trained in eCommerce customer service—including order tracking, refunds, chargebacks, and platform-specific tools like Shopify, WooCommerce, and more.
Can someone walk me through how it works in detail?
Definitely! Just click the “Book Free Consultation” button, and one of our onboarding specialists will guide you step by step. No pressure—just real answers tailored to your business.
✅ Get your questions answered
✅ See how our process works
✅ Find the right support plan for your business]
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